Ombudsman Program Brochures, Consumer Guides and Other Information

Residents, Consumers and Families

• An Advocacy Program for Long-Term Care Consumers Brochure - describes how the Ombudsman Program can advocate for long-term care consumers.
• Advocates for Home Care Consumers - brochure describes how the Ombudsman Program can advocate for home care consumers.
• Guide for Hospital Patients - describes what a patient can expect when working with a Patient Advocate.
• Hospice in Long-Term Care Facilities - information for individuals accessing hospice in long-term care facilities and their families.
• Your Guide to Resident Rights in Nursing Facilities - designed for residents of nursing facilities interested in learning about their rights.
• Your Guide to Resident Rights in Assisted Housing Programs - designed for residents of assisted housing programs including residential care and assisted living interested in learning about their rights.
• A Consumer Guide to Home Care Services and Consumer Rights - designed for home care consumers interested in learning about their rights and home care services.