What People Say About Our Services

“Our Ombudsman made our problems her problems and lightened our load. She always called to check in on us to see how we were doing”

“The Ombudsman Program treated me with respect and empathy. Should I have any questions or concerns in the future I would not hesitate to call.”

“I just want to say thank you for helping me find a place to call home.”

“Our Ombudsman was so helpful in such a stressful time. Thank you so much. I have since recommended The Ombudsman Program to other families.”

“Our Ombudsman’s calm and professional, yet compassionate manner made us feel better immediately.”

“Our Ombudsman was honest about the difficulties involved because of my parent’s unique situation, she kept me posted on progress every day.”

“Thanks to the efforts of my ombudsman, a difficult and stressful situation was resolved quite quickly. Thank you!”

“Our Ombudsman was very pleasant and eager to help in any way that she could. I really appreciated her positive attitude and kindness.”

“I feel your program cares, I am grateful to know there is someone I can call when things feel hopeless or frustrating.”

“Our Ombudsman was very compassionate and understanding of our family’s wishes. She was so very helpful.”

“Excellent service and support. It felt great to be able to express my concerns and know someone was on our side and there for us.”

“It is nice to know that someone is watching out for you”

“I would like to thank The Ombudsman Program for the help they gave me. They helped me regain my sanity, thank you so much!”

“Our Ombudsman was prompt, very courteous and extremely helpful with all of our concerns. Thank you!”



"All long-term care consumers have the right to be treated with dignity and respect."